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Access to the Redress Support Service is by referral by case workers at Scotland’s Redress Scheme.
If you have any queries about the Redress Support Service, please contact redresssupportservice@penumbra.org.uk
We always welcome comments and feedback on the Redress Support Service. To share your views, fill in the online form.
Emotional Support Helpline
If you’re going through the application process for the Redress Scheme and would like to speak to someone about how you are feeling, the Emotional Support Helpline is here for you.
Phone for free:
0800 211 8403
The Helpline can also support you if you are thinking about applying for redress but haven’t made the application yet.
You can also contact us if you have already submitted your application.
The Helpline is open to anyone. You don’t need to be referred.
Please leave a message and we will get back to you.